Fivofloral Shipping Policy

1. Introduction

Thank you for shopping at Fivofloral. We take great pride in the quality and craftsmanship of our products, including our sofa trays, entry tables, and corner floating shelves. This Shipping Policy explains the delivery procedures and guidelines we follow to ensure your products arrive safely and in a timely manner.

2. Shipping Information

  • Processing Time: Each order is processed within 1-3 business days. Custom orders or items made to order may have longer processing times, which will be clearly communicated on the product page and during checkout.
  • Business Days: Our shipping and delivery are conducted on business days, which are Monday through Friday, excluding national holidays.

3. Domestic Shipping (USA)

  • Standard Shipping: Please allow 4-7 business days for standard delivery. Shipping fees for standard service will be calculated at checkout.
  • Expedited Shipping: Expedited shipping is available for an additional charge. Rates and delivery times will vary based on your location and will be provided at checkout.

4. International Shipping

We offer international shipping to numerous countries. Rates and delivery times vary, and all applicable customs fees, taxes, and duties are the sole responsibility of the customer. International orders may be subject to customs clearance procedures, which can cause delays beyond the original delivery estimates.

5. Shipping Rates

Shipping fees are calculated based on the weight and dimensions of the product(s), as well as the destination. Our checkout page features a shipping rate calculator where you can receive an estimate by entering your address.

6. Order Tracking

Once your order is shipped, we will send you a tracking number via email so that you can follow the progress of your shipment.

7. Packaging

Our products are securely packaged to prevent damage during transit. We are committed to environmental sustainability and use recyclable or biodegradable materials whenever possible.

8. Damaged Items and Loss

If you receive a damaged item or if your item is lost in transit, please contact us immediately at [Your Customer Service Email]. We will investigate the matter and offer a replacement or refund if applicable.

9. Customer Service

For any queries regarding our Shipping Policy or your order, please contact our support team at support@fivofloral.com. We are always here to help ensure your Fivofloral experience is seamless and enjoyable.

10. Changes to Our Shipping Policy

Fivofloral reserves the right to update this Shipping Policy at any time. Any changes will be posted to this page with an updated revision date.

Thank you for choosing Fivofloral for enhancing the beauty and comfort of your home.